Clients with their own LaunchPad Safety
When a client already has its own LaunchPad Safety account, it invites you in; you switch between your account and theirs with one sign-in.
Some clients already subscribe to LaunchPad Safety on their own. Their Procore company is connected to their account, so you can't connect it to yours (you'd see Connected to another LaunchPad Safety account). You don't need to: they invite you into their account.
How it works
- The client's Administrator invites you on their Team page, usually as Safety, with the email you sign in with.
- You join with the code from the invitation email and your current password. You don't create a new account.
- Switch companies by clicking the company name at the top of the screen. See Work for more than one company.
What changes
- You work under their account: their manual, rules, library, records and plan. Their records stay theirs.
- The command center on Clients lists them next to your own clients, marked as their own LaunchPad Safety.
- Your own library stays in your account.
Good to know
- If a client you serve from your account later subscribes on its own, contact us (support@launch-pad-core.com, (888) 207-2330) about moving that client to its own account.
Still stuck? Call or text (888) 207-2330 or email support@launch-pad-core.com.
