Calls and text messages: (888) 207-2330

(888) 207-2330 is the customer line of K8 Construction, Inc., doing business as LaunchPad, the maker of LaunchPad Safety. Calls are answered by an AI assistant that answers questions and takes a message for our team.

Who gets texts from this number, and how they opt in

• People who text us first. When you send a text to (888) 207-2330, you are asking us to reply. We send one acknowledgment, and our team may reply about your question. We do not send marketing texts.
• Our own staff. K8 Construction / LaunchPad staff who give us their mobile number to receive alerts get a short text summary of each call or text to this line, so they can call the customer back.
• People signed in at a job site (site weather and safety alerts). Construction companies that use LaunchPad Safety post a QR code at the gate of their job sites. When a worker or visitor signs in by scanning it, they can tick an unticked box that reads: “Text me weather and safety alerts for this site while I'm signed in. Up to a few texts a day. Message and data rates may apply. Reply STOP to stop, HELP for help. These texts add to, and don't replace, the site's emergency plan.” (Spanish speakers see the same text in Spanish.) Only people who tick the box, and only while they are signed in at that site, get these texts: official National Weather Service alerts for the site (for example a tornado or severe storm warning, or dangerous heat), what to do, and the site's muster point. A supervisor cannot tick the box for someone else.

Message frequency, cost and opting out

• Message frequency varies with your conversation with us (customers), with call volume (staff alerts), or with the weather at your site (site alerts: usually none, at most a few on a day with severe weather).
• Message and data rates may apply.
• Reply STOP at any time to stop receiving texts from this number. Reply HELP for help.
• For help you can also call (888) 207-2330 or email support@launch-pad-core.com.

Privacy

We use your mobile number only to reply to you, to follow up on your call or message, and (if you ticked the box at a job site) to send that site's alerts while you are signed in there. We do not sell or share mobile numbers or text-messaging opt-in information with third parties or affiliates for their marketing. See our Privacy Policy and Terms of Service.