How the free trial works
The 15-day free trial needs a payment card; nothing is charged until it ends, and you can cancel before then.
Every new company gets one 15-day free trial with every feature, including Pro II, for its plan's number of users.
Start the trial
- Go to safety.launch-pad-core.com and choose Start free trial (the sign-up page).
- Choose your plan. Pick Monthly or Annual, the size (Team or Business) and the tier (Base, Pro I or Pro II).
- Enter your company, your name, work email and a password (at least 10 characters).
- Read and accept the Terms, then click Agree and continue.
- Enter the 6-digit code we email you (it expires in 30 minutes) and click Confirm and add card.
- Add a payment card on Stripe's secure page. Your trial starts. You are the Administrator and the billing owner.
When you are charged
- Nothing is charged during the trial.
- When the trial ends, your card is charged for your first billing period: one month on a monthly plan, or one year on an annual plan.
- Monthly plans then bill on the 1st of each month. Annual plans renew once a year on the date of the first charge.
- We email the billing owner a reminder about 3 days before the trial ends.
Cancel during the trial
Open Manage billing (safety.launch-pad-core.com → Manage billing) and cancel before the trial ends. You are not charged. See Cancel your subscription.
If something goes wrong
- "Your company's account setup isn't finished": the card step wasn't completed. Sign in and click Add card and start free trial.
- The code expired: start the sign-up again with the same email; we send a new code.
Good to know
- The trial is once per company. A company that restarts later goes straight to a paid plan.
- You can change plans any time, during or after the trial, under Manage billing.
Still stuck? Call or text (888) 207-2330 or email support@launch-pad-core.com.
