Your data: what we keep, who owns it, and how long

Who owns it

Your company owns its data: photos, documents, project information, signatures, and the toolbox talks, JSAs, templates and findings you approve.

What we never do

• We don't sell personal information or your company's data.
• We don't use your data to train AI models. Our AI provider processes it only to return results to us.
• We don't sell or share mobile numbers or text-messaging opt-in information for marketing.

Where your records live

• In your Procore: every inspection, observation (with photos and close-out history) and toolbox talk / JSA record is created in your company's own Procore and stays there under your Procore agreement.
• In LaunchPad Safety: the library, signatures, company rules, your uploaded manual, chats with Ask Safety and the audit trail. You can download all of it (see Download your records).

How long we keep it

• While your subscription is active: all of it.
• After it ends: 90 days (30 days after a free trial) for the Administrator to download everything or restart with everything restored.
• Then: deleted automatically, after a warning email at least 7 days before with the date. A legal hold (a law, court order or claim) can keep it longer.
• We keep a record of the notices we sent and when you downloaded, but no safety records.
• Backups are overwritten within 90 days.
• If your access ended before December 1, 2026: 30 days to download, then archived until 12 months after it ended.
• Any time after it ends, the Administrator can delete it sooner (see Delete your account).

Your choices

• Delete your own sign-in at any time in Settings → Delete my account or at /delete-account.
• To see or correct your information, ask your Administrator or contact us.
• Privacy requests: call (888) 207-2330 or email support@launch-pad-core.com.

Good to know

• The full details are in the Privacy Policy (safety.launch-pad-core.com/privacy) and the Terms of Service (/terms).