Your Procore project team, and limiting people to their projects

LaunchPad Safety relies on your Procore project Directory. Procore decides who is on each job; nobody in LaunchPad Safety has to check or confirm it. People are matched automatically: the email they sign in to LaunchPad Safety with is matched to the sign-in email in the Procore Directory.

See a project's team

1. Open Field and choose the project.
2. Click Project team. You see everyone in that project's Directory in Procore: name, job title, company and email, and which of them also use LaunchPad Safety (with their role). People marked Inactive in Procore are no longer active on the job.
3. To add or change someone, change the Directory in Procore. It shows in LaunchPad Safety within about 10 minutes.

What the match does

• Subcontractor Leads can mark Ready for Review only the corrective actions assigned to them in Procore. Other items are visible but have no buttons. On the phone, the Assigned to me filter shows just theirs.
• Limit people to their Procore projects is on by default. Administrators and Safety Personnel see every project. Everyone else (Project Administrators, Superintendents, Project Managers, Coordinators, Subcontractor Leads) sees only the projects whose Procore Directory includes them (as an active member): inspections, corrective actions, logs, reports and toolbox talk / JSA records, on the website and the phone alike.
• Who is on which project is read from every project's Procore Directory in the background, every few hours, and right away when an Administrator clicks Refresh from Procore. With hundreds of projects the first read takes a few minutes; meanwhile people see "Your Procore projects are being read from Procore for the first time".

When someone isn't matched

The Team page shows each person's Procore match, or "not found by this email". That happens when someone signs in to LaunchPad Safety with a different email than they use in Procore. They fix it themselves, once: 1. Open Settings → Your Procore account on the website. 2. Click Link my Procore account and sign in to Procore. You come back to Settings with "Linked to (your name)". LaunchPad Safety only reads who you are; it does not keep your Procore sign-in. 3. On the phone, Settings → Your Procore account → Link on the website opens the same page.

Limit people to their projects (Administrator)

It's on unless you turned it off. 1. Check the Team page: a yellow box lists anyone who isn't linked to Procore (they see no projects). Choose their Procore person on their row, or ask them to use Link my Procore account. 2. To let everyone see every project (rare), open Settings → Project access and untick Limit people to their Procore projects.

If something goes wrong

• "Your LaunchPad Safety sign-in isn't linked to your Procore Directory entry": your LaunchPad Safety email isn't in any project Directory. Choose Link my Procore account in Settings, or ask your Procore admin to add you to the job.
• "You're not in this project's Directory in Procore": you aren't on that project in Procore. Ask your Administrator whether you should be.
• "A Subcontractor can mark Ready for Review only the items assigned to them in Procore": the item is assigned to someone else in Procore.
• "This Procore account is already linked to another person in your company": one Procore person can belong to only one LaunchPad Safety sign-in. Call (888) 207-2330 or email support@launch-pad-core.com.

Good to know

• Project access is off until the Administrator turns it on; until then everyone sees every project (Subcontractor Leads still work only their assigned items).
• LaunchPad Safety only reads the Directory. It never changes anyone's access in Procore.
• With several Procore instances connected, each project's own Directory decides, in whichever instance it is. Someone listed only on California jobs sees only California jobs. See Several Procore instances.